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Fuel Accountants

  • Focus On Customer Frustrations & Your Profits Will Take Care Of Themselves!

    Sep 30, 2014 | Categories: Customer , Customer Frustrations , Profit , Profits , Business , Clients Frustrations , Marketing

    We recently returned from a week’s holiday in Turkey. I love spending time away with the family—these days it’s the only real quality time we get together. Plus, it gives me time to catch up on reading. I often read what I consider to be ‘classics’ again and again. One of those books is ‘Broken Windows, Broken Business’ by Michael Levine. I read it again in Turkey.
    The book focuses on the principle that neglecting ‘small’ problems ultimately ends in anarchy. It was a principle founded by James Q. Wilson and George L. Kelling in 1982 and put into practice by mayor Rudy Giuliani in 1993. He basically cleaned up New York with his tough stance and zero tolerance on the ‘small’ crimes such as graffiti and prostitution.

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  • Focus On Customer Frustrations & Your Profits Will Take Care Of Themselves!
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41A Bay Street, Petone, Wellington 5012, New Zealand
105-55 Albert Street, Markham, ON L3P 2T4, Canada
10319 SE 15th Street, Suite 100, Vancouver, WA 98664
PRIVACY POLICY
COMMON FILES
Join our mailing list
Copyright © 2022 - Fuel Accountants. Powered By Webware.io
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